Frequently Asked Questions

Q: When is Sonoma Soul Fest? [NEEDS YOUR INPUT: confirm year]

A: Sonoma Soul Fest runs Friday, April 30 through Sunday, May 2[, YEAR]. Friday and Saturday are full festival nights; Sunday is a smaller, separate brunch event.

Q: Where does it take place? [NEEDS YOUR INPUT: add Bacchus Landing address / map link]

A: Friday and Saturday nights are held at Bacchus Landing[, ADDRESS]. The Sunday Artists’ Brunch takes place in Healdsburg — the exact venue and time will be announced closer to the festival.

Q: What’s included with my ticket?

A: Single-Day tickets include entry to one festival night, wine and food tastings, and a commemorative festival gift. All-Access Weekend Passes include both nights, the Friday welcome reception, priority entry, and a full food experience across multiple stations and grazing tables, designed as a complete meal. The Sunday Artists’ Brunch is a separate ticket and includes brunch, wine-country dining, and artist appearances.

Q: Is Sonoma Soul Fest an all-ages event? [NEEDS YOUR INPUT: set the real age policy]

A: [Add your age policy — e.g. "The festival is open to all ages; wine and beer service is restricted to guests 21 and over with valid ID."]

Q: What’s your refund and transfer policy? [NEEDS YOUR INPUT: set the real refund/transfer terms]

A: [Add your real policy — e.g. "Tickets are non-refundable but transferable to another guest. Email hello@sonomasoulfest.com at least 7 days before the event to transfer your ticket."]

Q: What happens if there’s extreme heat, smoke, or another weather event? [NEEDS YOUR INPUT: set your weather/contingency policy]

A: [Add your contingency policy — e.g. "Sonoma Soul Fest is a rain-or-shine event. In the event of extreme weather or air quality concerns, we’ll notify ticket holders by email and post updates on Instagram @sonomasoulfest."]

Q: Is there parking, or a shuttle? [NEEDS YOUR INPUT: add parking/shuttle info]

A: [Add parking/shuttle details here — note that VIP passes include round-trip transportation; state what general-admission guests should plan for.]

Q: What should I wear and bring? [NEEDS YOUR INPUT: confirm this matches any bag or item restrictions you want]

A: Think wine-country evening: comfortable shoes for walking between stations, a light layer for when it cools off, and a valid photo ID for wine and beer service.

Q: Can I bring outside food or drinks? [NEEDS YOUR INPUT: set your outside food/alcohol policy]

A: [State your policy — most food-and-wine festivals restrict outside food and alcohol since it’s included in the ticket price.]

Q: How do I receive my tickets? [NEEDS YOUR INPUT: confirm this matches how your checkout actually delivers tickets]

A: Your ticket confirmation is emailed immediately after purchase — bring it on your phone or printed for entry, no will-call needed.

Q: Who do I contact with questions? [NEEDS YOUR INPUT: fill in your real response time]

A: Email hello@sonomasoulfest.com or message us on Instagram @sonomasoulfest. We typically reply within [X business days].

  • A: Sonoma Soul Fest runs Friday, April 30 through Sunday, May 2nd 2027.

    Friday and Saturday are full festival nights; Sunday is a smaller, separate VIP brunch event.

  • A: Friday and Saturday nights are held at the same venue. The Sunday Artists’ Brunch takes place in Healdsburg — the exact venue and time will be announced closer to the festival..

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